Refunds and cancellation

Last updated: October 2026

This page explains how cancelling and refunds work for the Starity subscription.

Subscriptions are monthly

Your subscription is billed once a month through Razorpay.

Cancel any time

You can cancel at any time by replying "Cancel Subscription" in WhatsApp. Your access continues until the end of the month you have paid for.

Partial months

We do not refund partial months. If you cancel part way through a month, you keep your access until that month ends.

Duplicate or mistaken charges

If you were charged twice, or charged by mistake, email hello@starity.co and ask for a refund. We refund duplicate or mistaken charges within 7 business days of your request.

How refunds are paid

Refunds go back to the original payment method. How long your bank takes to show the refund is outside our control.

Free trials and coupons

If a free trial or a coupon changes your first charge, the terms shown on the payment page apply.

Billing questions

For any billing question, email hello@starity.co or message us on WhatsApp at +91 70284 53360.